Refund Policy
Effective Date: 8 January 2026
Founding Cohort Members
As valued beta testers who helped shape this course, Founding Cohort members receive 21-day no-questions-asked refunds on all course purchases. No waiver required.
Part 1 - (All Customers)
21-day no-questions-asked refund from date of purchase. Request refunds via www.unwrittensocialrules.com/get-in-touch
Parts 2-5 (Future Release)
These advanced sections are available immediately upon purchase. By completing your purchase, you consent to immediate access and waive your 14-day cancellation right under the Consumer Contracts Regulations 2013.
You retain full statutory rights under the Consumer Rights Act 2015 if the content is:
- Not as described in our marketing materials
- Faulty (technical issues preventing access)
- Not fit for purpose (doesn't deliver on stated learning outcomes)
Refund Processing
All approved refunds processed within 14 days of your refund request to your original payment method.
Your Consumer Rights
Nothing in this policy affects your statutory consumer rights under UK law.